At Rango.pk, customer satisfaction is our top priority. Here’s our hassle-free return and refund policy:
1. Eligibility for Return 🔄
Items can be returned within 7 days of delivery.
The product must be unused, undamaged, and in its original packaging with tags intact.
2. Non-Returnable Items 🚫
Sale or discounted items, personal care products, and customized goods are not eligible for return.
3. Refund Process 💰
Refunds are processed once the returned product passes quality inspection.
Refunds can be issued as:
- Store credit.
- Bank transfer (may take 5-7 business days).
4. Return Shipping 📦
Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
For damaged or incorrect items, we offer free return shipping.
5. Steps to Request a Return/Refund 📝
- Contact us via rangopakistan@gmail.com or 03344937875 within the return period.
- Provide your order number and reason for the return.
- Follow the instructions provided by our support team for return shipping.
6. Exchange Policy 🔄
Exchanges are allowed for size or color variations (subject to availability).
For more details or assistance, feel free to contact our customer support team. 💬
We’re here to ensure you have a smooth and pleasant shopping experience!